Terms and Conditions

Digital artist and content creator

1. Mandatory Rule Agreement & Respect Policy⚠️ READ BEFORE COMMISSIONING:> I will NOT accept your commission request unless you have read and agreed to all my terms and rules. As a consumer, it is your responsibility to understand each policy before making a payment.I pride myself on being highly professional, kind, and accommodating with all my clients, and I expect the exact same treatment in return. Disrespect, impatience, or harassment will not be tolerated under any circumstances.Rude behavior will result in the immediate termination of our business relationship and a permanent block.

2. Strict NO-Refund Policy> ALL SALES ARE FINAL:Please note that art is a luxury service. Due to the digital nature of this work, the time invested, and to protect my digital brand and personal economy, I DO NOT OFFER REFUNDS OF ANY KIND, UNDER ANY CIRCUMSTANCES.Once the payment is completed, you are securing a slot and committing to the final product. No chargebacks or refund requests will be accepted for health, technical, personal, or any other reasons. By purchasing, you fully accept this condition.No returns for any reason.

3. FORCE MAJEURE & COMMUNICATIONMy Commitment to You:While I am fully dedicated to meeting deadlines, please understand that I am managing a family, personal health considerations, and living in a country (Venezuela) with unpredictable local challenges, such as unexpected power outages or infrastructure setbacks.> Because of this, occasional delays may occur. However, your peace of mind is my priority.I am fully committed to keeping you updated. In the event of any setback, I will immediately reach out to supply you with status updates and progress reports.Your patience and understanding are deeply appreciated!

4. PAYMENT METHODS & POLICIES

4.1. Preferred Payment Platform (VGen)
For maximum security and efficiency, VGen is my highly recommended and preferred payment platform.
Paying through VGen ensures a safe transaction for both parties, automatic tracking of your commission progress, and buyer protection.Prices vary slightly between direct invoices and third-party platforms to cover processing fees4.2. Alternative Payment Methods
To accommodate different client needs, I also accept alternative payment methods. Currently, the available options are:

  • PayPal (International standard)

  • Binance / Cryptocurrency (Fast and low fees)

  • Zinli (Convenient digital wallet)

  • Pago Móvil / BDV (For local transactions within Venezuela


4.3. Detailed Guides & Selection
If you want to know exactly how each method works, please refer to the specific information buttons provided in the description below. These buttons contain step-by-step instructions so you can choose the option that best suits your convenience.

How to use each one?


4.4. General TermsAll payments must be cleared before the sketching phase begins.Any transactional or platform fees must be covered by the client unless stated otherwise.Prices are locked in USD; conversions for local methods will be calculated based on the current market rate at the time of invoice.

5. CHANGESThen the corresponding payment will be made, you must tell me a little about what you want in your drawing, even if it is creative freedom, you should send me a message that says the personality, characteristics of the oc to give me an idea, I'll show you a simple messy sketch and from there I will start the idea of your commission, when the idea is approved it will begin progressively.You will always be sent screenshots showing you the progress of the drawing, which you will need to approve in order to proceed with the commission, if you approved a sketch and already clean and I was going to start coloring, you can't in this case or in another one change the entire Drawing, you have to pay extra min. $15 for each extra detail, Each extra character will be 100% more and if you want to change the complete drawing you will have to pay 50%of the total price more, the only exception to change something in the drawing must be partial and that I have overlooked them. Examples:- The shape of the hair.
- The color of the glasses and eyes.
- Freckles or moles.
- The shape of their figure.
- My mistakes.
Depending on the difficulty of the background or details, the final price will increase, it may vary.Questions? Dm me ✨

6. Transparency, Privacy & Commercial Use✨ Shop with Confidence: If you have any doubts about my services, you can check my VGen profile to read numerous verified 5-star reviews from past clients. You can also visit my pinned feedback post on Instagram, which features screenshots and links from real, happy customers. I believe in total transparency!
🔒 Privacy Requests (NDA): If your commission requires privacy (e.g., a surprise gift, personal project, or private character), you must communicate this from the very first message. I want you to feel 100% comfortable with what is shared. You must let me know upfront if you want the piece to remain completely private, or if I can post it without tagging your account.
💼 Commercial Use & Extra Fees: All base prices are for personal use only. If you intend to use the artwork for commercial purposes (merchandise, streaming layouts, branding, etc.), an extra commercial fee will apply. I am always open to discussion and flexible—we can absolutely negotiate and reach a fair agreement that works for both of us, as long as it is stated from the beginning!Promotional Rights (Branding)📹 Portfolio & Social Media:Please note that I use the artwork I create to showcase my skills, advertise my services, and create content (such as TikTok videos).If I do not receive a specific privacy request from you, I assume you consent to me featuring your commission in my promotional content. If you are happy to be tagged, I would be delighted to do so!However, if you are not comfortable with your piece being showcased, you MUST specify this before we begin the work. Once the work is posted, I cannot offer removals, so please be clear about your preferences from the start.


7. DELIVERY & DELAYS POLICY7.1. Turnaround Time (TAT)The estimated delivery time for a commission varies depending on the complexity of the artwork and my current queue. An approximate deadline will be discussed and agreed upon via DM or stated on the platform before the payment is completed.7.2. Personal Circumstances & Force MajeurePlease understand that I am a working mother with family responsibilities, and I manage a chronic, delicate health condition (asthma).Additionally, local infrastructure and situational challenges within my country frequently cause unexpected limitations that are entirely out of my control.Because of these health, family, and environmental factors, unexpected delays may occasionally occur.In the event of an issue, I guarantee to maintain open communication and notify you as soon as possible.Strict No-Refund Policy: Please note that all sales are final. Delays caused by health emergencies, family matters, or local utility/country limitations do not qualify for a refund under any circumstances. I commit to prioritizing your piece and delivering it as soon as conditions allow.7.3. Client-Caused DelaysThe turnaround time depends heavily on your feedback. If there are delays in responding to sketch approvals or revisions, the final delivery deadline will be extended accordingly.

8. REFERENCES & CONTENT POLICIES
8.1. Visual References Requirement
Reference images are crucial for completing your commission successfully and efficiently. To guarantee the best results and a faster turnaround time, you must provide a minimum of 5 reference images covering the following details:
Full Body: A complete view of the character (a reference sheet showing multiple angles is highly preferred).Facial Expression: The specific emotion or mood you want (e.g., angry, sleepy, playful, blank).Pose: The exact stance or action (e.g., standing, sitting, fighting, lying down).Clothing & Accessories: Clear details on outfits, jewelry, headbands, gloves, etc.Color Palette: The specific colors and tones for the character and elements.
🏞️ Background Rules
Natural / Organic Backgrounds FREE: Included! (Forests, skies, nature elements, or simple shapes/gradients).
Complex / Mechanical Backgrounds (+$40): Detailed cities, complex interiors, or heavy architectural perspective.8.2. Guidelines for Commission Content (Yes/No)NSFW & Fetish Content: I accept NSFW and fetish requests, provided the content does not depict xenophobia, racism, anti-LGBTQ+ themes, zoophilia, or any content that harms, invalidates, exploits, or discriminates against minors, animals, or minority groups.Commercial Use & Merchandise Policy:If the artwork is intended for commercial purposes, merchandise (merch), or large-scale promotional/advertising projects, a fee increase of 20% to 50% of the base price will be applied.Flat-Fee Option: Depending on the type of merchandise or advertising project, a single, 100% upfront flat-fee payment can be accepted to grant full commercial rights. This option is fully open to discussion and negotiation based on the scale of your project.Proper and visible artistic credit must always be attached, linking directly to my social media profiles.8.3. Communication & ConductMutual Respect: I maintain a zero-tolerance policy for disrespectful language or attitudes. Please communicate kindly and clearly; I promise to offer the same respect and transparency to you.8.4. File DeliveryAll final files will be sent directly via Gmail in high-resolution PNG format.8.5. Tips & GratuitiesTips are never mandatory, but they are deeply appreciated! Gratuities motivate me and directly support my work, helping me improve my tools and delivery times.

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